We loved working with Shelly and would absolutely recommend her services to anyone looking for an awesome Real Estate agent! Shelly was referred to us by one of our friends. We were first time home buyers and Shelly was wonderful to work with right from the beginning. When we first met Shelly, she spent a good chunk of time getting to know us and understand our specific needs. To make things easy for the readers, we are going to list some of the things that sets Shelly "above and beyond" the rest: 1) Shelly has a very friendly and cheerful personality. She is always punctual with her appointments and also promptly responds to phone calls and e-mails. 2) She is very knowledgeable and always acts in your best interest. During every home visit, Shelly would patiently answer all our questions and would also point out the existing pros and cons in that home, enabling us to make a decision based on good information. 3) Shelly never pressured us or steered us directly or implicitly to place or accept an offer on any sale. She gave us our time and space in finding the home of our liking, and offered her opinion only when we asked her. She would brilliantly explain everything you need to know on the home buying process and at the same time let you make your decisions. At the same time, she is also not afraid to give a reality check on the state of the market and go over the options when looking for a home or making an offer. 4) Shelly is always reachable by phone and e-mail. Home buyers go through a lot of questions, doubts, fear and anxiety through the buying process and Shelly has always been prompt and helpful in addressing these factors and ensuring that we have a pleasant home buying experience. 5) Even after we put in a successful offer, Shelly was working diligently for us till closing day. She guided us through the closing process and was always available to address our concerns. Once again, to summarize, it was a pleasure working with Shelly and we would highly recommend her services!